Reviews

Great service wonderful people

Called and spoke to Miss Maddie about pricing, as I am looking for a storage unit in the area. Pricing is very reasonable. Maddie was very polite and helpful. I will be renting a unit from here when I am ready to do so!

I called to inquire about storage and the women at the facility were very nice and knowledgeable. I ended up not needing the unit but I will definitely be using them in the future.

Love love loooove Pass road Mini storage! Very prompt, great customer service, & GREAT communication. Always willing to help out when in need. 10/10 highly recommended storage units on the coast. Great quality & they actually care about your belongings.

Great service

I have had storage units in over 5 different locations on the MS Gulf Coast but Pass Road Mini Storage is by far the BEST storage business I have ever dealt with. The property is kept clean and the staff goes above and beyond to assist renters. I'd rate the staff and facility A+++

Very nice, clean facility. The girls that work there are great and knowledgeable!

Maddie was super helpful and really knows the property well! Very safe place to store and super reasonable.

I have been here a long time. Great staff, very helpful. Always clean!

Very nice and got my in and out with no problems

Mrs. Matty has the best customer service. Storage made easy and great prices.

Highly recommend!!! I’ve had to use this place twice now, for extended periods of time, and both times have been positive experiences. The property is clean and secure, it’s easily accessible, and the staff is the absolute definition of southern hospitality! ***Big shout out to Shelley for always being so helpful***

Especially friendly staff. Well maintained and clean facilities. Madison was very knowledgeable and helpful.

So far so good like dealing with the staff. Easy and to the point

This is a great facility. It's clean and I always feel safe when I access my unit. The staff is kind and helpful. I have had units there off and on since 2008 with no complaints.

Always clean and well maintained. The building is always secure after hours and I always feel safe dropping off items in my storage unit after they close. The front office is great and are always willing to answer any questions when needed. They are a great facility!

They know you by name and are always happy to see you. It's very nice to have a friendly personable experience.

Clean, great service and friendly smiles!

Pass Road Mini Storage is a great facility. They keep it well cleaned and always smelling so fresh. I have never seen nor heard about rodents being there.The staff is wonderful and is always there for any assistance or questions you may have. I have never had any problems with anything. Also, the prices are very reasonable. 10/10 recommend!

Excellent facility. Easy access and great value. I have used them for over 14 years and have always been satisfied with the facilities and service.

I have used Pass Road Mini-Storage for several years. They are, by far, the best on the Coast. Friendly and accommodating staff who go above and beyond for customer satisfaction. I feel that my belongings are under high-grade security and in a clean, cool and safe environment. They regularly exterminate for pests and I’ve NEVER seen any signs of creeping, crawling, or scampering critters. I highly recommend this facility to anyone in need of storage space. Very reasonable prices for the service and exceptionally clean units.

Pass Road Storage is the best. It’s very neat and clean. I feel my things are very safe there. And those in the office are very friendly. You will feel like your belongings are kept by family. It’s a very safe place to store your things. The Best!!!!

The staff is very friendly

I’ve been using Pass Road Mini Storage for several years now. Highly recommend, especially for a long-term storage solution as I’ve been using them. They are easy to work with and reasonably priced.

The building is well-kept and the customer service is impeccable!

Everyone's super nice, customer service is # 1. ❤ the climate controlled units.

The grounds are clean and well maintained, and the staff is friendly.

excellent service the staff is very friendly and respectful, the facilities are very good, safe and clean. I have been using their services for years.

Super nice staff. Very helpful and friendly. I’ve had my storage unit for a couple years and it’s the best experience that I’ve had with a storage place.

I’ve been a customer for over 10 years. The service I receive is always professional and caring. Shelley and her staff are always friendly. Each month I call to pay my rental and look forward to having a friendly chat with them. Excellent job ladies.

Simply, the best! I have stored my belongings with them since approximately 1996. At one point, I had two storage spaces. They have always been helpful, cordial and friendly to all my family members. I've never worried about the well being or care of my belongings as they are well protected so I have peace of mind. This is the place for you to store your precious items.

Great storage facility with a great location. The best. Jeff Rosskopf Gulf Coast Lighting Group

Pass Road mini storage, is actually one of the best storage facilities that I have ever used! I never had any problems with rodents! never had any problems with anyone trying to break in to my units! They also have temperature controlled units thats easy to get to, when the facility is closed. If I remember correctly, they actually have carts that you can use on the inside to help move your things. we all from time to time have a little surprises, that shows up and if you get behind , On one of the units that you are renting, they will work with you, but you have to be honest with them. I have rented units from time to time over the last 20 years, and never had any issues! Very centrally located and easy access. JIMMY MCNEELY

Pass Road Mini Storage is, by far, the most well-kept and friendly storage facility and staff I have ever had the pleasure of dealing with! Your monthly cost includes insurance on your items, the staff was always professional and friendly and I will recommend this facility to everyone!! Miss Shelley was extremely helpful and friendly and I can't thank her enough for being so kind during my short, 4 month, use of the property.

I love this place and the attendee

Ann is the best!!

Good place very safe nice and clean.

This place is so clean and more affordable then most places I looked at. I feel my belongings are safe and secure.

I am currently renting four units for business. Only storage facility that I would even consider using on the coast. Staff is exceptionally friendly and professional. Facilities are maintained both in good maintenance, and cleanliness. Overall, Pass Road Mini Storage deserves ten stars out of five.

Always nice and clean

Good, clean storage.

Lots of storage space and the grounds are clean and security camera monitored. I have an inside climate controlled unit, an outside unit and I keep my boat stored there locked behind a gate and covered. Power is available in the boat and RV storage, but it’s on a turn dial timer that limits you to 15 minutes at a time. No way to plug in to maintain your batteries while stored. Water spigot available most of the time. They shut it off for the winter when it “gets cold here”. lol I still give it 5 stars

Staff was great and very friendly.

(Translated by Google) A very secure warehouse (Original) Un almacén muy seguro

This place has been amazing for the 5 years we have had it. My only complaint would be the lack of light that reaches our unit. We have to bring in lights and extension cords to be able to really see anything in there. Other than that the price we pay for the size unit we use is very reasonable and the ladies in the office are absolutely sweet.

Found what I wanted!

Great place to store your stuff. Fantastic employees.

Rented Storage space from them safe and secure!!!

Good people

God bless them women thanks for taking it easy on us

Great people! Nice storage units.

Fantastic;my storage unit is climate controlled and they have great security & customer service.

Nice Facility; Prices Keep Increasing

Nice ,clean , overall awsome

Friendly staff

Because it is good service,people are nice, easy to pay big storage rooms,cheep

Clean safe/secure, and pleasant friendly personal

Very clean inside and climate controlled. Several outside units with plenty of space to maneuver vehicles. Debra at the front desk is very nice